Contact Us

Fortune Market is a project of Artyologers, a business registered in Sri Lanka. Whether you are a Buyer, a Producer, or a partner, our Fortune Market support team is here to help. We'll get back to you as quickly as we can.

You can contact us through any of the following channels:

• Email: info.fortunemarket@gmail.com
• Facebook Page: facebook.com/FortuneMarketPage
• Facebook Group: facebook.com/groups/fortunemarket

Need help with an order, a product, or your account? Our support team can assist you with:

• Questions about orders, payments, or delivery;
• Help with product listings and accounts;
• Assistance with returns, refunds, or cancellations.

Please email us at info.fortunemarket@gmail.com with as much detail as possible so we can help you quickly.

We aim to respond to all enquiries within 2 business days. During busy periods it may take a little longer, and we appreciate your patience.

Are you a home-based producer or small business interested in selling on Fortune Market? If you have questions about onboarding, verification, or managing your listings, get in touch with us at info.fortunemarket@gmail.com and we'll be happy to guide you through the process.

To report a product or listing that you believe violates our Terms, please use the in-app "Report" feature on the product page. Our moderation team reviews every report and takes appropriate action. For urgent concerns, you can also email us at info.fortunemarket@gmail.com.

To help us resolve your enquiry faster, where possible please include:

• Your full name and the email address linked to your account;
• The order number, if your enquiry is about an order;
• The product name, if your enquiry is about a listing.